FAQ
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Will the gift I order look exactly the same as in the picture?
We do our best to make the gift look exactly the same as the photo. Occasionally we may run out of a product. If that happens we will make a substitution with a product of equal or greater value. We promise to make it just as beautiful!
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What shipping carrier do you use?
We do our own local deliveries. When shipping is required we use a variety of carriers including UPS, Purolator and Canada Post.
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Do you call ahead to arrange delivery?
We do our best to make contact with the recipient prior to delivery to ensure someone is home to receive. However, in some cases where we are unable to make contact and deem the area to be safe, the gift will be left at the door.
We do not leave gifts containing alcohol at the door.
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Where do you get your products from?
We do our best to support as many local BC artisans as possible as well as other Canadian companies. Some of our products are fair trade and sold through local BC businesses. Occasionally you will find a product in our boxes and baskets which has been sourced elsewhere in the world however our primary focus is to support BC/Canadian business.
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What are the laws regarding the selling of gifts with alcohol?
As per the BC Liquor Control and Licensing Act, we may offer customers liquor in their gift baskets and boxes. By placing your order for a gift with alcohol you agree that you and the intended recipients are at least 19 years old.
When proof of age is required , customer must show valid ID.
We are not permitted to store any alcohol on the premises therefore liquor store prices will be charged plus a $5 pick up fee. These prices are included in the prices of the gift ordered.